It's a big gap from the 97 percent satisfaction number as suggested by a third-party survey and the 99 percent that Apple suggests for the iPhone X.
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It's a big gap from the 97 percent satisfaction number as suggested by a third-party survey and the 99 percent that Apple suggests for the iPhone X.
The post 80 percent of US consumers are satisfied with the iPhone X appeared first on Pocketnow.
The iPhone X was meant to be a big hit, but ended up being a big dud for the mass audience. At least those who have one are pretty satisfied with it.
The post iPhone X sales rate decays, but owners are extremely happy with their purchase appeared first on Pocketnow.
Customer satisfaction is at an all-time high for both T-Mobile and flagship prepaid sub-brand MetroPCS, according to the latest J.D. Power research.
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It tops runner-up Verizon by a good bit in many metrics of customer satisfaction and references. And there's plenty of room between it and AT&T and Sprint.
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The English language event in the United Kingdom will give OnePlus customers a chance to talk honestly about its customer service.
The post Register for first OnePlus Open Ears Forum in London by August 27 appeared first on Pocketnow.
As crazy as it sounds, iPhone SE owners stateside are more satisfied with their property than those rocking a 7 Plus, Galaxy S7 or S6 Edge+.
The post Apple predictably tops another customer satisfaction report, but the iPhone SE leads the device pack appeared first on Pocketnow.
Apple is the unsurprising winner of a 2017 J.D. Power smartphone satisfaction award, followed as closely as mathematically possible by Samsung.
The post Apple leads J.D. Power’s latest smartphone satisfaction rankings, Samsung is a very close second appeared first on Pocketnow.
Within the wireless industry, AT&T earned top marks for customer care and is going after T-Mobile's bragging about its Nielsen win.
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The Un-carrier notched the best carrier for overall satisfaction as well as satisfaction with service. It led most of the way through 2016 in other aspects.
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Customer loyalty and engagement are very subjective things, but people clearly love their Apple products, be it iPhones, iPads or online music apps.
The post Apple wins smartphone, tablet, laptop and online music trophies for customer engagement appeared first on Pocketnow.
While yesterday felt like an early Black Friday of sorts, between Amazon and Microsoft’s 24-hour-limited deals and the introduction of sweet HTC and T-Mobile promos set to last a little longer, today is tech ...
The post Apple earns highest scores for smartwatch user satisfaction, Samsung wins fitness band crown appeared first on Pocketnow.
At first glance, it feels like we’re dealing with two unrelated pieces of news here today. On one hand, the Auriemma Consulting Group found Samsung Pay to “outscore Apple Pay on a number of metrics” in its latest Mobile Pay Tracker, based on the opinions and usage habits of 2,004 early US digital wallet adopters.On the other, Samsung just kicked off its umpteenth recent promotion, giving sweet $10 Amazon gift cards away to new and old users of the Galaxy-compatible mobile payment service ...
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