The Best Galaxy Note You Didn’t Buy (The Samsung Galaxy Note 7 after the boom)

Let's remember the beauty that came with the Samsung Galaxy Note 7 after it got a new name and lost its explosive personality

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Who should be able to flip a kill switch on a phone and why?

Last week’s, well I guess you could call it “mini-drama”, between Samsung and Verizon turned out to be not as fascinating as I thought (and secretly hoped) it would be. As it turns out Verizon backpedaled quite quickly once it realized it was authorizing ticking bombs to continue to function. But it did raise an interesting question of power. Most accurately, the kill switch, whether it should exist, and just who should get one. There are four potential players on this field, so let’s take a look at them one by one, shall we?

Uncle Sam

The government is probably the first candidate one thinks of with this kind of power. Appropriately, it’s the first one I’m eliminating from the list. I have said in the past that I’m not concerned about my government trying to control me, because if it ever gets to the point where I have to be concerned about it, I’m pretty much already screwed. That being said, a kill switch on a smartphone is not a key I’m all that eager to hand over. After all, I live in a country with a reasonably less-than-scary government – OK fine, even that is debatable of late – but some of our readers do not have that luxury. If I’m not willing to let my government kill my phone, you can bet good portion of the world is also less-than-inclined to do so. So, let’s take them off the list.

The maker

That leaves us with three bodies to discuss – the OEM, the carrier, and the individual. Put in a different way – the one who made the phone, the one who makes it work, and the one who uses it. Let’s start with the OEM. As a company dedicated to making hardware, it is probably in the best position to understand when a kill switch is needed – a rare circumstance indeed. As the maker of the phone though, I would have to think that it sells away its rights to the phone as soon as the item is bought and paid for. Sure, an OEM may know of a dangerous issue, but I would have to think there are processes in place to address such a situation – such as a recall.

The enabler

The carrier is the one who makes the phone work. In the case of phone use a carrier is essentially just a middle man who is allowing a customer to use their device on the carrier’s infrastructure. It’s true that the carrier does have to review software that runs on phones to ensure that the hardware and software of the phone plays nicely with the carrier’s unique hardware and software in the towers. After all, if a phone doesn’t work, there’s not much the carrier will be able to do to support the device. But that’s where the carrier’s responsibility stops.

The user

Finally we get to the user – the person actually using the phone and in the case of the Note 7, the person at risk and putting others at risk. Here lies the quandary about the kill switch. Should a user even be allowed to kill a phone at their discretion. There are some protections in place in most operating systems that allow a user to remotely disable, lock, or wipe a device. Ultimately, the users under most circumstances are the ones with the most to lose in the event of a kill switch being used.

In this editor’s opinion, I tend to argue that the user is ultimately responsible for the device. This may seem like a no-brainer to some, but it’s not necessarily the most straightforward issue I’ve ever written about. In the case of the Note 7, I agree with Samsung’s tactics in getting Note 7s off the street. Note 7s are dangerous – not just to the people who have them, but to those around them as well. I’m all for personal responsibility, but as I said earlier today to a colleague of mine, “If there’s anything that 12 years in support has taught me it’s that if you give a user the chance to screw up, they’re going to screw up.”

Wait, wait

So, am I contradicting myself? Perhaps a little. I still don’t think kill switches should be allowed by anyone but the user. But I also believe in the concept of “the spirit of the law” and in this case there are hundreds of thousands of people out there that are tap dancing on a landmine, and people could get hurt because of them. So perhaps this is the exception that proves the rule.

But that’s what I think. What about you? Should an OEM, or even a carrier get to decide when to kill a phone. Should a user get to decide not to kill a phone, even if it’s dangerous? That’s what we’re here to decide, so let us know what you think down below. Discussion is the birthplace of ideas. So discuss!

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Samsung Fights Verizon over Note 7 and Nokia Launches a Phone | #PNWeekly 231

A power play is taking place between Samsung and Verizon over the Note 7. Is Samsung right for disabling the phone, or is Verizon right for preserving consumer choice? Also, Nokia quietly launches a phone. Fitbit hopes to maintain support for Pebble products, and Apple AirPods are pricey to replace if you lose them.

Those stories, plus we answer YOUR viewer questions, so make sure you’re charged and ready for the Pocketnow Weekly Podcast!

Watch the live video broadcast from 10:00pm Pacific on December 15th, or check out the high-quality audio version right here.

For folks watching live, you can comment and ask questions by using the #PNWeekly hashtag on Twitter during the broadcast. For folks watching later, you can shoot your listener emails to podcast [AT] pocketnow [DOT] com for a shot at getting your question read aloud on the air the following week!

Pocketnow Weekly 231


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Recording Date

December 15, 2016

Host

Juan Bagnell

Jules Wang

 

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Samsung VS Verizon: Note 7 Shutdown Showdown

(00:12:32)

We have a fight brewing between manufacturer and carrier. Samsung will be disabling the Note 7 through a software update. Verizon has decided not to participate with that update. What responsibilities do tech companies have in enforcing consumer protection situations?

 

News

32:57 | Will Google Assistant put a stop to Samsung’s Viv?

45:14 | Will Galaxy S8 curved screens drive sales? Probably not…

55:51 | HMD quietly launches a phone which North Americans won’t buy!

59:34 | FitBit “hopes” to keep Pebble running through 2017

1:04:41 | T-Mobile won’t sell the Pixel, but you might be able to buy one at a T-Mobile store?

1:14:36 | Google Keyboard is now GBoard on Android

1:16:07 | Will flexible LCDs beat AMOLED for bendy phones?

1:23:03 | Will phone calls be allowed on airplanes?

1:32:43 | Is the world ready to kill 2G? Singapore shutting it down in 2017

Apple Airpods Saga: Pricey to Replace

(01:39:39)

A lot of people hoping for some white AirPods to compliment a white Christmas are apt to be disappointed, as there’s still significant delays in shipping the product. We do have more info on warranty and replacement costs though, and if you lose a Pod or the charge case, it’s not going to be cheap to replace…

 

See you next week!

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iPhone 7 launches tomorrow, HTC’s onslaught of phones, and grading Note 7 media coverage | Pocketnow Weekly 218

We’re running a special segment this week to discuss Samsung and the response to the Note 7. Is the media doing a fair job in reporting on these incidents? Has Samsung responded appropriately? Is there any way to salvage the Galaxy brand name?Also, the iPhone 7 will be in our hands in less than 24 hours, and it’s apparently selling out like crazy! HTC has a new phone headed to Sprint! We’ve got a fresh look at the Google Pixel phone! Microsoft kills the Lumia!Watch the live video broadcast from 2:00pm Eastern on September 15th (click

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How will Note 7 fires affect Samsung in the long run?

As much fun as it is to make fun of Samsung’s Note 7 fire issue, this is one area that could have impact to the entire smartphone industry. Samsung has a big fracking problem on its hands, and it needs to be very careful of its next steps. For those not familiar with the situation, let me catch you up. Over the course of the last few weeks, Samsung’s latest flagship, the Note 7, went on sale. Some users reported the phone would burst into flames while charging. Since then, Samsung has issued a ...

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Is the Samsung Note 7 iris scanner necessary?

The Samsung Note 7 made its appearance this week and on board was a spiffy new security measure – the iris scanner. Biometrics are pushing the boundaries of security today, and adding biometric security to a flagship phone targeted toward business is a smart strong move. Which is why Samsung added a fingerprint sensor two years ago. So, Samsung is no stranger to biometric security, and has a pretty good biometric security feature already in place, so what’s with the iris scanner?Adding a second layer of security like this is expensive on a phone that is already just under $100 more ...

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Is it time for Samsung to really innovate on the Note 7?

Samsung is set to debut its generation-skipping Galaxy Note 7 sometime this summer. This typically reflects Samsung’s large-screen compatriot to the Galaxy S phone from earlier in the year. For the last couple of years, Samsung has issued an Edge variant to the Note series at this time as well. But pretty much the main thing distinguishing the Note from the S is the S-Pen. This isn’t exactly the definition of innovation here, amirite?Further, the Edge variant of the Note last year lost the S-Pen. Add to that the fact that this year’s Galaxy Edge was .2” inches smaller than last ...

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Samsung Galaxy Note 7: here’s our wish list

Samsung’s next flagship is due to drop this summer. Last year’s Note was arguably one of the best smartphones we’ve seen yet, this year’s flagships included. Samsung hit a lot of the right notes with the Note 5. Looking forward, how do you improve on that? It’s not an easy question to answer, but sure enough, our editors have some thoughts on the subject. So without further ado, here’s our wish list for the Samsung Note 6, 7, whatever.___________________________________________________________________________Adam DoudSenior Editor“No steps ...

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