iPhone X launch draws large crowds worldwide while online waiting times gradually get better

From Sydney to New York, and Beijing to London, the excitement surrounding the iPhone X is high, and online deliveries seem to be going well too.

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Stacking up Moto Z2 Force availability and deals

Depending on what network you're tied to or even where you're buying your phone from, the price of a Moto Z2 Force and the perks that come with it vary.

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Galaxy S8 gets first-party enhanced warranty with Samsung Premium Care

Samsung begins selling devices, financing and services direct to consumers, but not unlocked devices. There's also that "Guard S8" program we've heard.

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UK sees Sony Xperia XZ Premium pre-orders indicating June movement

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Hopes that the phone may come in May have been dispelled, leaving more of a gap for whatever competitors in between the Galaxy S8 and June to disrupt.

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AirPods by Christmas? Tim Cook may have assured a customer in an email

Can we call the launch of the AirPods botched yet? Or should we give the products a chance?

As a commercial entity, Apple’s first wireless earbuds are failing on literal delivery. They were announced back in September with the iPhone 7 and the Beats Solo3 wireless headphones. Both of those products are out — the AirPods are not. Apparently, the company doesn’t “believe in shipping a product before it’s ready“.

So, how far out from announcement will the AirPods be before they are actually “ready” for delivery? Those $159 pre-orders are on the line.

Well, CEO Tim Cook has apparently addressed one customer’s concerns in an email exchange. MacRumors obtained the emails and has verified the headers that tag the email to Apple’s corporate servers. We do have to caution that such things can be faked, but other Apple executives have taken the time to address individual customer complaints once in a blue moon.

Here’s the exchange:

Customer’s comment: “Give us a release date. I really bought in to the wireless vision you painted. Now I’m stuck waiting with my EarPods but can’t charge my 7 at the same time which I need to do at work. Let us know if it’s a month or 6 months, because then I’ll just buy some other wireless headphones.”

Tim Cook’s response: “Thanks for your note. Sorry for the delay—we are finalizing them and I anticipate we will begin to ship over the next few weeks.”

Tim Cook has a little over three weeks to make sure that these wireless earbuds get to his customers’ doorsteps by Christmas.

Retail employees have also been on the scramble to stop customers from cancelling their AirPods pre-orders by, in some cases, mentioning arbitrary delivery dates.

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AirPods may skip Black Friday, ship in December

Another piece of the Barclays Research bonanza from the day has to do with the AirPods, the wireless earbuds that Apple allowed customers to pre-order for $159 and then stalled on delivering because the company decided that it couldn’t release it until the product was ripe and ready.

At this point from announcement, the delay has raised concerns and requests for pre-order cancellations — and thus, Apple gets to be educated on how diminishing returns actually come about. One retail worker claimed that his store was expecting a shipment of AirPods late next week.

Barclays researchers claim that it is far from the case. They note that factories won’t begin churning them out until December — late into the holiday retail rat race and certainly out of range for the typical shopping binge period of Black Friday and Cyber Monday. The first lot is estimated to range between 10 million and 15 million units. That could leave Apple catching up to demand as it has been with its iPhone 7 Plus models this year.

In fact, channel inventory has proved difficult for Apple to manage — if not procure — for the past year as the company has tried to pull batch discounts and manufacturer competition to its favor in getting a good price on its components and assembly. Its failure to keep product flowing has left customers waiting for their products week after week — shipping wait times on the iPhone 7 Plus are still at three to four weeks at this stage.

But who knows if exclusivity and prestige may keep Infinite Loop in consumers’ favor. And we’ll have to see if what information the investment firm has is good info.

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