Not only that, but there's a Snapdragon 810 in the situation, too. It all stems from a bootloop situation in Hong Kong and an outdated warranty.
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Android 7.1.2 images are out for all applicable Nexus and Pixel devices
After hints of the update moving to a limited device pool over the weekend, we disseminate the build names for some clues as to how the sausage gets made.
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Android 7.1.2 beta 2: Pixel C gets new launcher, Nexus 6P gets fingerprint gestures
The Pixel C finally gets a launcher of its namesake while the Nexus 6P finally gains something its lesser sibling could do since a while back.
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New fingerprint sensor move for Nexus 5X in Android 7.1.2 update
The Maintenance Review features a new gesture that is actually carried over from the Google Pixel. The Nexus 6P might get it soon.
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Android 7.1.2 Nougat beta underway today, final release expected in a couple of months
Nougat's next maintenance release is Android 7.1.2, already heading out to select Pixel and Nexus devices in public beta form.
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Nexus 6P bootloop problems follow 5X’s, piles on charge state shutdowns
As Nexus 5X devices are getting returned for refunds (or, as we learn, refurbished LG G4 or G5 phones) because of a bootlooping issue and at least one Pixel owner was obliged to give up his for money back, it seems that owners of the Nexus 6P could be on their way to cashing out of the Nexus experiment.
Some units of the Huawei-made device have been bootlooping as well and cannot pull past the phone’s startup sequence. More units have come under the falling brick since the bug first appeared with Android 7.0 Developer Preview 2. As it stands, though, the majority of units affect are on stable versions of Android 7.0 or 7.1.1 and most cannot land into recovery mode, none on Marshmallow.
The only explanation from Google is posted on a Reddit thread, dated three months ago:
Hey all,
We understand that a very small number of users are experiencing a bootloop issue on you device. We are continuing to investigate the situation, but can confirm that this is strictly a hardware related issue. For those of you that are currently experiencing this, please contact your place of purchase for warranty or repair options.
We’re sorry for the inconvenience and appreciate your continued patience.
Huawei has yet to make a statement on the matter.
Many users are convinced that the software, not the hardware, is at fault. Perhaps the package required to update 2015 Nexus devices on Marshmallow to Nougat may have caused this, but we are not at all clear if this is the case.
A thread has appeared in the AOSP Issue Tracker and we have a link to that in our Source section.
Owners of some Nexus 6P units are also experiencing random shutdowns due to some sort of battery calibration bug.
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Nexus 6P charge state bug persists on Android Nougat
It’s getting close to two months since we told you about some Nexus 6P (and in some cases, 5X) units shutting off for no particular reason with batteries charged well above empty.
The devices’ manufacturers have shunted off responsibility to Google and the company has yet to firmly address this random shutdown issue. And it shouldn’t take this long to address an issue that’s essentially be left to spread. Perhaps the Pixel’s taking up all of the support oxygen.
Users who have encountered this problem have had to either restart the phone or get the device to a charger before restarting it. And sure, while the phone gets back up to the battery level it was at before the cut-out, the rigmarole has left people in the cold rain without an Uber to take them home or on a mountainside, potentially lost in the wilderness. And that is not acceptable.
As a reminder, both of the 2015 Nexuses are well within their two-year software support periods. LG recently had to refund Nexus 5X customers after not being able to fulfill repairs.
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Android 7.1.1 Nougat launches
The images are ready and out there and so will be the over-the-air updates in a few weeks’ time.
Android 7.1.1 Nougat, the first iterative software update for the new Google Pixel and Pixel XL, has been released to the devices and is being distributed to eligible devices over what we believe to be the next several days via general OTA or Android Beta Program OTA, if applicable — in addition to the Pixels, those are the Nexus 5X, Nexus 6P, Nexus 6, both Wi-Fi and LTE versions of the Nexus 9, the Pixel C and the General Mobile 4G on Android One.
The update brings the API level to 25 and standardizes bottom-paradigm navigation menus in apps, robust support for image keyboards, app shortcuts and more.
Images are available to be flashed from the Google developers file bay. Excluded at this point are Nexus 6P users on Verizon and the Nexus 6, but we suppose proper updates for those devices will come in time.
Verizon has also listed Android 7.1.1 availability on its site. A full list of fixes and improvements can be found here, but major changes have to do with voicemail, corrupted text and call medium preferences (Wi-Fi versus cellular).
Build names are different per device category:
- For most Nexus devices, it is NMF26F
- The Nexus Player’s build is called NMF26J
- The Pixel C’s build is NMF26H
- The Pixel phones’ builds are NMF26O
Android Maintenance Previews continue to be built and devices enrolled in the Android Beta Program will be updated when they are released.
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No Tech TURKEYS! What Pocketnow is thankful for! | #PNWeekly 228
Juan’s favorite holiday of the year, this week we’re talking about news stuff, answering some viewer emails, and talking about the tech we were most thankful for this year. Snuggle up! It’s podcast time!
Watch the live video broadcast from 8:00pm Pacific on November 25th (click here for your local time), or check out the high-quality audio version right here.
For folks watching live, you can comment and ask questions by using the #PNWeekly hashtag on Twitter during the broadcast. For folks watching later, you can shoot your listener emails to podcast [AT] pocketnow [DOT] com for a shot at getting your question read aloud on the air the following week!
Pocketnow Weekly 228
Recording Date
November 25, 2016
Host
Guest
Sponsor
This week’s episode of the Pocketnow Weekly Podcast is made possible by:
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Wrapping up Reviews before Christmas!
(00:08:50)
Been a busy couple of weeks. Who knew 2016 would wrap up with so many exciting late releases. OnePluses, Sonys, HTCs, LeEcos, Lenovos and more!
News
34:23 | Rumor: Galaxy S8 will be more expensive to make (but cost you the same)
42:05 | Apple to include 3D camera on the iPhone next year?
46:42 | Tim Cook talked to President Elect Trump about manufacturing in the USA
1:03:02 | Full refunds instead of warranty repairs for some Nexus 5X owners
1:06:03 | Verizon discounts monthly payments on the Pixel?
1:08:37 | Alcatel outselling HP in Windows Phones
1:14:35 | More info on Qualcomm’s Snapdragon 835 (and 830 and 660)
1:22:16 | Google Play to drop Gingerbread and Honeycomb soon
1:24:48 | Apple’s tear-jerking holiday ad: Open your heart (to monsters)
1:31:16 | Crowd-designed Eve V i7 laptop pricing is live on Indiegogo
Tech we’re thankful for…
(01:45:31)
So many amazing gadgets were released this year, and while we’re not quite finished with year-end countdown lists, we can chat a little about some of the gear which really warmed our hearts.
Viewer Mail and #PNWEEKLY Hashtag Questions!
(01:53:54)
We’ve got a FULL slate of viewer questions and emails to chew through! Thanks to everyone who sent in a query!
•
See you next week!
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Nexus 5X warrantied repairs end in total refund from LG
The legacy of the Nexus 5X may end in a full refund for some of its customers and it all could stem from an unfulfilled warranty.
Several Redditors on a thread for the device posted emails from LG Electronics claiming after a duration from when they sent in their Nexus 5X to repair an issue — in the original poster’s case, it was a bootloop problem — that the company cannot warranty the product. No, not because it’s out of warranty, but because it lacks the parts to support the repair.
“We have received your device at our repair facility but currently a part to complete the repair is out of stock and is no longer available,” reads part of the email LG sent to customers.
With parts bins running empty after more than a year’s worth of service duty, LG has decided to offer full refunds to customers based on the invoice they logged at purchase. The chaebol stressed that refunds would take around four weeks to complete with holidays business expected to keep things tied down.
For a few of those affected by this repair-and-refund scheme subscribed to Google’s Project Fi MVNO service, the 5X remains one of the most affordable phones to use it on, no matter where they got it. But one user, who’s now run off of the LG brand, is now stuck in a tough position in order to continue using Project Fi properly.
“[My] choices are either the Nexus 6P or the Pixel,” said ericcwu. “The 6P is too big for my girlfriend to comfortably use and the Pixel costs too much.”
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“Bring back Night Mode” campaign successful, Nexus 6P, 5X expecting future release
The battle for a night viewing mode on the Nexus phones has been a hard fought one and Google’s actions in introducing it, then removing it, then pulling an obstruction act on its availability has only frustrated many developers who have wanted a first-party solution to the saving their eyes from straining blue light.
We heard a while back that the Android Engineering Team were pin-focused on getting a usable, efficient solution for making it work between the right hardware and tricks in software. It makes sense to have the right hardware parts produce visible results as software keeps working within its color gamut to product right-looking screenshots.
The kerfuffle has ended up at a point where the Pixel and the Pixel XL now have a Night Light mode while the 2015 Nexus devices are left without driver support for the proper hardware composition. And it has been this way even with the Android 7.1 Developer Preview.
As developers have taken to the AOSP Issue Tracker forums to complain to Google to extend some sort of night reading mode for the Nexus 5X and 6P, one project member has marked the feature down for a future release.
We’re not sure how far down the future we’re talking about, but the hope is back and so might be the feature. Whether it will be a permanent player is also yet to be seen.
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Nexus 6P charge state bug frustrates many
It can happen at any moment. A car crash nearly side swipes you, but it goes on down the road. You pull your Nexus 6P out and snap a few pictures and get ready to share with whoever will see them… and then your phone dies. At 50 percent.Why is this happening? What is happening? How is it happening? The Android subreddit doesn’t exactly know, but there’s a thread on it that has people talking about it happening — anything from calls to randomly browsing through ...
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Refreshing for Android updates? Not with 7.1!
How many times have you heard about an update for your Android phone — finally, FINALLY — that you just wanted immediately, but had no way of downloading and installing other than an over-the-air update? How many times have you mashed that “Check For Update” button?Those presses seem to be numbered now, especially if you have a late Nexus device.Pixel users and
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Android 7.1 Developer Preview out to Android Beta Program users
It's only fair to share...
A beta update came in from Apple today, now it’s Google’s turn for one.The Nexus 5X and 6P as well as the Pixel C have received a beta level Developer Preview of Android 7.1, the version of the mobile OS that ships with the Google Pixel. Since 7.1 is already final on the Pixel phones, this preview will serve mostly as a weed-whacker mission per device as well as a …
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It's only fair to share...
Android 7.1 Developer Preview teased, could be finalized in December
Android’s next incremental upgrade has officially been outed. It will still be called Nougat, but it will move up a point to 7.1.So, what’s going on in this API of APIs (#25)?Well, for one, developers have a new app shortcuts API that lets users go to up ...
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