You may get an iPad Air 2 if Apple can’t like-replace your iPad 4

Well, there's a chance you might get one if you need a repair. Basically, it's the store manager that makes the call based on inventory issues.

The post You may get an iPad Air 2 if Apple can’t like-replace your iPad 4 appeared first on Pocketnow.

Galaxy S8 gets first-party enhanced warranty with Samsung Premium Care

Samsung begins selling devices, financing and services direct to consumers, but not unlocked devices. There's also that "Guard S8" program we've heard.

The post Galaxy S8 gets first-party enhanced warranty with Samsung Premium Care appeared first on Pocketnow.

Samsung finally looks to tie up loose ends with charge-disabling Galaxy Note 7 update in Korea

For some reason, it took Samsung almost six whole months to realize preventing the Galaxy Note 7 in Korea from charging altogether is for the best.

The post Samsung finally looks to tie up loose ends with charge-disabling Galaxy Note 7 update in Korea appeared first on Pocketnow.

Just 85 percent of Galaxy Note 7 units in Korea have been returned, around 140K still in use

With network discontinuation moves in full swing across markets like New Zealand, Australia and Canada, US carriers restricting device charges altogether, and lower and lower battery limits imposed on the old continent, you might be wondering what exactly is up with the hazardous Galaxy Note 7 on Korean shores.

The answer, in short, seems to be… nothing. At least as far as a discouragingly high 15 percent of original owners in Samsung’s homeland are concerned, the potentially explosive phablet remains a perfectly acceptable daily driver.

Less than a couple of weeks away from the end of a challenging year the smartphone king would soon like to forget, it’s still hard to anticipate the precise timing of the already protracted global recall program’s conclusion.

Samsung is apparently hesitant to shut off Galaxy Note 7 cellular services in South Korea or further reduce the energy cap below the present 60 percent, seeing as how only 85 percent of the local 950,000 users have so far been persuaded to return their fickle but stylish and powerful S Pen-wielding phones.

That means roughly 140,000 people in Korea are not yet ready to part ways with the Note 7, and you don’t want to enrage such a large group of presumably super-devoted fans. Still, something must be done to quickly reach at least a 95 percent retrieval rate, and so battery loading may get restricted to as little as 15 percent sooner or later. It’s probably the only way besides remotely disabling the ill-fated handheld.

The post Just 85 percent of Galaxy Note 7 units in Korea have been returned, around 140K still in use appeared first on Pocketnow.

‘Nearly 85 percent’ of recalled US Galaxy Note 7 units have been officially replaced thus far

It’s time for an official update on the US Galaxy Note 7 Refund and Exchange Program, following another few weeks of general confusion, contradictory reports and regional discrimination in terms of combatting unsafe smartphone usage.

Samsung insists “the majority of the participants” are “opting to receive another Samsung smartphone” (mainly, the Galaxy S7 or S7 Edge, we presume), while flaunting a new replacement tally that sounds fairly remarkable at first.

“Nearly 85 percent” of all Galaxy Note 7 devices sold stateside is no doubt a big number, and whether the Korean tech giant has lost a solid chunk of customers to Apple, Google and LG or not, it benefits everyone in the business, and especially the everyday consumer, to take over a million hazardous products off the US streets.

At the same time, you have to wonder if Samsung perhaps didn’t do enough to also convince the other 15+ percent of American Note 7 owners it’s game over for the phablet with so much initial promise.

We’re still talking a few hundreds of thousands of people here, unnecessarily endangering both their lives and those around them, with that battery-limiting software update barely expanding from Asia and Europe “in the coming days.” Samsung is also only now pushing “reminder pop-up notifications” to US Note 7s, nagging you about the recall every time you charge (up to 60 percent, tops), reboot or turn on the phone’s screen.

The post ‘Nearly 85 percent’ of recalled US Galaxy Note 7 units have been officially replaced thus far appeared first on Pocketnow.

‘Most’ Galaxy Note 7 users are ‘basically switching to a Galaxy S7’, at least on Sprint

While it’s truly impossible to predict what sort of a long-term impact the Galaxy Note 7 double recall will have on Samsung’s financials, brand recognition and especially customer trust, it’s looking increasingly likely only a small percentage of users are seeking immediate migration.Certainly, Apple will not gain a grand total of

Continue reading »

The post ‘Most’ Galaxy Note 7 users are ‘basically switching to a Galaxy S7’, at least on Sprint appeared first on Pocketnow.

Galaxy Note 7 users can now get big S7 discounts if they promise to upgrade next year

For all intents and purposes, Samsung still has no idea what caused that unprecedented avalanche of Galaxy Note 7 explosions. But sooner or later, the show must go on, the Galaxy S8 will be cleared for takeoff, and ...

Continue reading »

The post Galaxy Note 7 users can now get big S7 discounts if they promise to upgrade next year appeared first on Pocketnow.

This Galaxy Note 7 class action isn’t what you think it’s about

The law firm that’s filing suit on behalf of iPhone 6 and iPhone 6 Plus owners who feel bereaved by Apple’s handling of Touch Disease is representing another class action, this time against Samsung. But no, it’s not directly related to injuries suffered by people having ...

Continue reading »

The post This Galaxy Note 7 class action isn’t what you think it’s about appeared first on Pocketnow.

Samsung brings Galaxy Note 7 exchange gifts to the US, and Amazon refunds accessories

After so much pain, sorrow, unnecessary replacement hassle, and explosion risks repeatedly taken by Samsung devotees that gave the Galaxy Note 7 a second chance to blow up in their faces, we finally have some good news to report.It’s nothing big, so don’t get your hopes up, but if you’re willing to ...

Continue reading »

The post Samsung brings Galaxy Note 7 exchange gifts to the US, and Amazon refunds accessories appeared first on Pocketnow.

CPSC announces ‘expanded’ Galaxy Note 7 recall, and yes, even units bought used will be exchanged

Much like Samsung’s own internal investigators, the U.S. Consumer Product Safety Commission is yet to conclude its latest probe of the Galaxy Note 7 on the heels of a highly publicized new fire that went down on a grounded

Continue reading »

The post CPSC announces ‘expanded’ Galaxy Note 7 recall, and yes, even units bought used will be exchanged appeared first on Pocketnow.

Galaxy Note 7 investigation will still take a few weeks, but freebies are offered now to Korean customers

As the (literal) dust starts to settle on the ill-fated Galaxy Note 7, Samsung’s marketing, engineering, quality control and designing teams need to once again work overtime to stop the chaebol from bleeding money.This time, it’s not about getting a head start or stealing a rival’s thunder, but rather definitively identifying mistakes ...

Continue reading »

The post Galaxy Note 7 investigation will still take a few weeks, but freebies are offered now to Korean customers appeared first on Pocketnow.

RIP Galaxy Note 7: Samsung confirms production is ‘permanently discontinued’

It was only a matter of time, and postponing the heartbreaking but inevitable move on the off chance Samsung could prove all of those new incidents were someone else’s fault would have just harmed one of the world’s most valuable brands even more in the long haul.This way, at least the Korean tech giant can preserve a shred of dignity, hoping disgruntled customers will keep in mind their safety was cherished ...

Continue reading »

The post RIP Galaxy Note 7: Samsung confirms production is ‘permanently discontinued’ appeared first on Pocketnow.

The right thing to do: Oculus disables Galaxy Note 7 – Gear VR compatibility

Once again, you are kindly asked to power down and stop using the Galaxy Note 7 in your property, be it an original, as-yet unexchanged device, or a replacement initially deemed safe to use, but recently exhibiting the same hazardous fickleness that prompted

Continue reading »

The post The right thing to do: Oculus disables Galaxy Note 7 – Gear VR compatibility appeared first on Pocketnow.

Galaxy Note 7 shipments officially ‘adjusted’, as explosion tally continues to rise

Can’t we just fast-forward to March 2017, when the purportedly game-changing Galaxy S8 will arrive to silence haters, restore Samsung’s reputation, and turn the Galaxy Note 7 into a long-forgotten nightmare?Unfortunately for the world’s most popular (still) smartphone vendor, it’s never that easy. And if the increasingly likely prospect of a second global recall materializes, the Korean tech giant may need more than a few months to play the scandal down.While the circumstances of

Continue reading »

The post Galaxy Note 7 shipments officially ‘adjusted’, as explosion tally continues to rise appeared first on Pocketnow.