If your iPhone 7 purchased in China, Hong Kong, Japan, Macao or the US is showing "No Service" in the status bar when it shouldn't, you're probably eligible for a gratis repair.
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A directive to retail employees and third-party servicers indicates that as resources are extremely tight for iPhone 6 Plus customers that they could get a surprise upgrade.
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Though if you paid the $100+ to get Preferred Care, you may want to get a refund. Some may want to keep it because deductibles are better.
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And if you break something else on the iPhone X and need that fixed, be prepared to empty your wallet and weep. Consider your options wisely.
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Two reports came out of Japan and Taiwan. One more then got out from Taiwan. Then came Canada, China, Greece and Hong Kong. What's up with the iPhone 8?
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More people are running their lives on their smartphones after Hurricane Harvey. If your Pixel got damaged in the process, there's help to be had.
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Apple's warranty eligibility rules cover the iPhone 6, iPhone 6s and iPhone 7. The leaked guideline is only just a guideline, though.
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But it covers one specific issue regarding the back of the device coming off. You might need to inquire upper management about a free repair.
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Despite lacking a repairability score, this comprehensive OnePlus 5 teardown is far from encouraging for occasional smartphone handymen.
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Apple's special machine, which it hadn't acknowledged that it existed until now, is called Horizon. It authenticates replacement Touch ID sensors.
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Well, there's a chance you might get one if you need a repair. Basically, it's the store manager that makes the call based on inventory issues.
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Apple used to refuse to service devices with displays put in by a non-authorized party. But as it strives to grow service revenue, this move was needed.
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You know what the most annoying thing about wireless earbuds are? You’ve got an extra pair of batteries to worry about and a charging case and, well, that’s fun and all, but seriously? Our outlets are already maxed out.
Well, at least once the batteries inside the Apple AirPods run through their service life, you won’t have to pay terribly much to get them replaced. At least, if they’re in warranty or under AppleCare — it’s free in those cases. Don’t have either? It’s $49. You might also need $6.95 in shipping fees.
The information, oddly, is found under the iPhone repair service listings, so keep that in mind if you’re making an online request. Call in if you’re unsure.
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If the fastest way to address your problem with an Apple device is by going to a retail shop, you now have more choices from where you can schedule a time to do so.
Apple has updated its “Bring in for Repair” options on its support site to include all of its Authorized Service Providers as well as its own Apple Stores. Some estimated repair times for immediate drop-offs are also included in the results. Where applicable, you can choose one of the providers from the list and reserve a time that’s more convenient for you.
Including other retail stores in these listings will help relieve the repair workload of Apple Stores while also providing some customers with a more convenient option to head to.
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The legacy of the Nexus 5X may end in a full refund for some of its customers and it all could stem from an unfulfilled warranty.
Several Redditors on a thread for the device posted emails from LG Electronics claiming after a duration from when they sent in their Nexus 5X to repair an issue — in the original poster’s case, it was a bootloop problem — that the company cannot warranty the product. No, not because it’s out of warranty, but because it lacks the parts to support the repair.
“We have received your device at our repair facility but currently a part to complete the repair is out of stock and is no longer available,” reads part of the email LG sent to customers.
With parts bins running empty after more than a year’s worth of service duty, LG has decided to offer full refunds to customers based on the invoice they logged at purchase. The chaebol stressed that refunds would take around four weeks to complete with holidays business expected to keep things tied down.
For a few of those affected by this repair-and-refund scheme subscribed to Google’s Project Fi MVNO service, the 5X remains one of the most affordable phones to use it on, no matter where they got it. But one user, who’s now run off of the LG brand, is now stuck in a tough position in order to continue using Project Fi properly.
“[My] choices are either the Nexus 6P or the Pixel,” said ericcwu. “The 6P is too big for my girlfriend to comfortably use and the Pixel costs too much.”
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